Public services

Public services are often things we take for granted, but couldn’t cope without—education, fire services, waste management, social services, healthcare, police and all those other things. People who work in public services go home at the end of the week with more than just a pay cheque. They know their work helps other people and makes our society a better place.

Apprenticeships in this sector could also lead you into very different careers including youth work, classroom support, working as a firefighter, and housing the homeless.

In such a large sector, working environments and the skills you need will vary. Technical and scientific knowledge is important in some areas, whereas in other areas your people skills are all-important.

In Britain, about one in five workers are currently employed in the public sector. There are job opportunities across the country, and the number of public sector workers tends to be in proportion to the number of people living in the area. Generally speaking, public sector workers have more job security than people employed by private firms.

At a glance

  • Apprenticeships are available in community safety, emergency fire service operations, HM Forces, housing, local taxation, policing and many more
  • In the public services sector, it’s not just about money—the work you do makes a real difference to people’s lives and has a big impact on society


  • Have good communication skills
  • Be presentable
  • Be able to interact with people from all walks of life
  • Enjoy helping other people
  • Be polite and tactful
  • Be reliable, responsible and trustworthy
  • Be well organised

Useful contacts

Skills for Care and Development—Sector skills council for people providing social work, social care and children’s and early years services

Skills for Care—Workforce development body for adult social care

Skills for Justice—Sector skills council for justice, planning, community safety and legal services

Apprenticeships in Public services

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Cleaning and environmental services apprenticeship

The Cleaning and Environmental Services apprenticeship has two pathways: Cleaning, covering many aspects of professional cleaning, and Local Environmental Services,

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Community safety apprenticeship

The Community Safety apprenticeship is designed to train people to advise communities on safety issues. The main focus is on minimising

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Court, tribunal and prosecution operations apprenticeship

The Court, Tribunal and Prosecution Operations apprenticeship will give a broad understanding of the Civil and Criminal Justice System and a

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Custodial care apprenticeship

Custodial care services play a crucial part in the day-to-day running of the Justice System. At Intermediate Level, apprentices support

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Employment-related services apprenticeship

Employment-related services describes the delivery of contracts or services that help people into employment, or support them to sustain an

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HM Forces apprenticeship

HM Forces continually recruit young people from all walks of life who are interested in securing a career within the

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Operational delivery officer apprenticeship

Operational delivery officers have the vital job of keeping the country running, supporting the needs of the most vulnerable individuals

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Policing apprenticeship

The Advanced Level Policing apprenticeship, developed with the support of the Royal Military Police (with involvement from other Defence Police

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Professional development for work-based learning practitioners apprenticeship

The work-based learning industry employs 30,000 people in England, as staff in personnel and training departments, and as tutors, assessors,

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Providing security services apprenticeship

Security officers are generally responsible for protecting people and property from injury, loss or damage caused through theft, vandalism, fire

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Security systems apprenticeship

Skilled engineers who can install and maintain security cameras, intruder and fire alarms and card-access systems are in demand in

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Supporting teaching and learning in schools apprenticeship

Learning support staff, such as teaching assistants, play a vital role in today’s classrooms by supporting pupils, parents and colleagues

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Witness care apprenticeship

The aim of witness care units is to provide a single point of contact for victims and witnesses, minimising the

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