Volunteer management apprenticeship

Volunteer management apprenticeship

The Volunteer Management apprenticeship will develop the skills and knowledge you need to be a good volunteer manager.

Volunteering is very important in the UK. Over 40% of people volunteer once a year and 25% volunteer once a month – which adds up to 24.7 million volunteers each year. Good volunteer managers are essential to make sure volunteers get the most out of volunteering and that organisations make the best use of their volunteers.

The majority of volunteering happens in charities, social enterprises and voluntary organisations as well as in hospitals, schools and other public organisations, and in companies that run volunteering schemes for employees. Volunteers might help out in community activities, support after-school activities, or offer help in libraries, hospitals and prisons, for example. Volunteers bring to their volunteering roles a large range of skills and abilities. Some volunteers are well educated while others have literacy and numeracy problems. Managing this diversity makes good volunteer managers essential.

Volunteer management is experiencing a very important time of change. It is a key part of the Coalition Government’s Big Society plans to increase the number of people who are volunteering and to involve volunteers more in running public services, particularly at a local level.

Being in paid employment as a volunteer manager is about matching the right people to the right volunteering opportunities and then supporting them to do that role well. You need to enjoy working with people and seeing them succeed. Volunteer management is a busy job that involves a lot of different tasks. It is becoming increasingly sophisticated and now includes tasks like writing role descriptions, finding training opportunities and developing volunteer programmes.

This Advanced Level apprenticeship will develop your skills and knowledge in the key areas you need to be a good volunteer manager, including how to supervise and support volunteers; promote volunteering opportunities; motivate volunteers; manage risks associated with volunteering; and develop structures, systems and procedures to support volunteering. Although the apprenticeship is open to all, it is envisaged that people below the age of 21 would not have the breadth of experience or attributes needed to undertake the apprenticeship successfully.


Advanced (Level 3)

Starting salary

(once qualified): £15,000–£20,000

Job roles:

Volunteer manager, Volunteer coordinator, Volunteer advisor, Volunteer team leader

Issuing authority

Skills Effect – www.skillsplatform.org/skills-effect

Skills CFA – www.skillscfa.org

The Volunteer Management apprenticeship is endorsed by the Association of Volunteer Managers – volunteermanagers.org.uk

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