Providing financial services apprenticeship

Providing financial services apprenticeship

The Providing financial services apprenticeship is about working in the financial services sector and helping customers make transactions.

There are more than 60 million people in Britain, and most of them have at least one bank account. Lots of these people will also have loans, mortgages, insurance policies and credit cards, which result in hundreds of transactions happening every minute.

This is a big sector that requires many people to keep things ticking over: cashiers, who perform withdrawals and deposits for customers; customer advisors; insurance brokers, who sell and manage insurance policies; insurance and investment administrators, who keep records and reports up to date, and others.

As an apprentice, you could be working as an insurance clerk, claims handler, investment administrator, cashier or customer service representative. You’ll learn how to work in a financial services environment and follow important regulations. Every day you’ll encounter customers and numbers, so you’ll need good customer-facing skills and a head for maths.

The experience and skills you gain will serve you well in many areas of business.


Intermediate (Level 2), Advanced (Level 3)

Starting salary once qualified):


Job roles:

Insurance clerks in a number of areas such as financial services, claims processing, broking and underwriting, customer service staff, bank and building society counter clerks, investment administrators, pension administrators/ advisors

Issuing Authority:

Financial Skills Partnership –

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