Leisure team member

Leisure team member

“A leisure team member supports, enhances and delivers the day-to-day operations and services of a leisure or fitness facility”

A leisure team member supports, enhances and delivers the day-to-day operations and services of a leisure or fitness facility. Working as part of a team, you’ll undertake a range of operational duties such as assisting with the opening and closing of the facility, carrying out the routine maintenance of equipment, and maintaining the cleanliness and safety of the environment. At the same time, you’ll ensure programmed activities and services are available for customers. You’ll act as a lifeguard, swimming teacher, gym instructor and group activity leader. In a typical working day, you may perform all of these roles in one shift. At all times, you’ll offer excellent customer service. You’ll develop excellent product knowledge and signpost customers to appropriate activities, achieving additional sales. You’ll maintain accurate records and promote activities. Customers can be wide ranging, so you’ll require a sound understanding of individual and group needs. This role requires empathy, professionalism and an ability to work flexibly.

Duration: 18 months

Relevant school subjects: PE

Entry requirements: Depend on employer

Achievement upon completion: Level 2 (Intermediate)—equivalent to GCSEs

Potential salary upon completion: £18,000 per annum

Find out more: www.apprenticeshipguide.co.uk