Digital and ICT - standards

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“A unified communications troubleshooter installs equipment and software, and handles incidents and requests for help across unified communications technologies” As a unified communications troubleshooter, you’ll provide customers, who can be

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“A unified communications technician sets up and maintains communications systems under supervision, and installs communication hardware and software” A unified communications technician establishes and maintains communications systems, such as telephone

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“A software tester carries out tests to make sure that computer software works as intended and is fit for purpose” A software tester ensures that software operates as intended. As

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“A software development technician builds simple applications for use in larger software developments” As a software development technician, you’ll work as part of a software development team, to build simple

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“A software developer builds and tests simple, high-quality code for software” The primary role of a software developer is to build and test simple, high-quality code across front end, logic

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“A network engineer designs, installs, maintains and supports communication networks within an organisation or between organisations” The primary role of a network engineer is to design, install, maintain and support

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“An IT technical salesperson sells products and services such as data storage and cloud services for a company” Over the course of the IT technical salesperson apprenticeship, you’ll develop a good knowledge and

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“The infrastructure technician sets users up on systems, provides support and solves problems to help organisations run smoothly” An infrastructure technician provides support to internal and external customers, helping them

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“An information systems business analyst works with organisations to improve their information systems” An information systems business analyst is an advisory role that provides a critical layer of challenge and scrutiny for organisations

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