Hospitality team member

Hospitality team member

Carry out a range of general and specialist roles within hospitality businesses

A hospitality team member can work in a range of establishments, including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. The role is very varied and although you’ll tend to specialise in a particular area, you’ll have to be adaptable and ready to support team members across the business, such as during busy periods. Areas that you can specialise in include food and beverage service, serving alcoholic beverages, barista, food preparation, housekeeping, concierge and guest services, reception, reservations, and conference and banqueting. The most important part of the role is developing fantastic hospitality skills and knowledge such as being able to recognise customer needs, knowing how to match them to the products and services of the business, and working as part of a team.

 

Duration: 12 months

Relevant school subjects: Business studies

Entry requirements: Depend on employer, but likely GCSEs or equivalent qualifications or relevant experience

Achievement upon completion: Level 2 (Intermediate)—equivalent to GCSEs

Potential salary upon completion: £18,000 per annum

Find out more: www.apprenticeshipguide.co.uk