Hospitality supervisor

Hospitality supervisor

“A hospitality supervisor supervises staff and activities within hospitality businesses, including bars, cafés, conference centres, restaurants and hotels”

A hospitality supervisor provides vital support to management teams and is capable of independently supervising hospitality services and running shifts. In this role, you’ll work under pressure to deliver fantastic customer service. Motivating a team is essential to your role. The majority of the skills and knowledge that you’ll develop over the course of this apprenticeship are the same, but you may specialise in specific functions or work across several. Those covered by this apprenticeship include food and beverage, bar, housekeeping, concierge, front office, events and hospitality outlet. As a housekeeping supervisor, for example, you’ll maintain the presentation of establishments by coordinating the work of cleaners, laundry services and room attendants.

Duration: 12 months

Relevant school subjects: English and maths

Entry requirements: Experience in an operational role within the industry

Achievement upon completion: Level 3 (Advanced)—equivalent to A-levels

Potential salary upon completion: £22,000 per annum

Find out more: www.apprenticeshipguide.co.uk