Employment-related services apprenticeship

Employment-related services apprenticeship

Employment-related services describes the delivery of contracts or services that help people into employment, or support them to sustain an employed status.

The Advanced Level Employment-related Services apprenticeship has been developed to support the people who help those seeking employment. It is aimed at those working in the employability and skills sector, which could include welfare to work, recruitment agencies, career guidance and other services and inititatives that focus on reducing worklessness.

Employment service providers often deliver contracts on behalf of Government departments including the Department for Work and Pensions (DWP), Ministry of Justice (MOJ) and Department for Education (DfE).

As an apprentice you could train for a role such as personal advisor job coach, working on one-to-one with individuals to identify their strengths and weaknesses, identify their career aspirations and develop plans to help them to move into their desired employment. As a tutor you would work with groups to improve their employability skills, working on job search and interview techniques, for example. Job Brokers liaise with employers to generate opportunities to gain and sustain employment, whereas if you worked in customer liaison you would be responsible for initial screening and developing relationships with customers and employers.

On the Employment-related Services apprenticeship you will develop in a particular role, widen your skills to move into other roles within the sector, and aid your vertical progression into management positions.

Although this apprenticeship has no formal entry conditions, you will need to enjoy assisting others to achieve their potential, be driven by performing well against agreed targets and wish to work with customers and employers to meet their needs. In turn you will gain a high level of job satisfaction from helping others. Some employers may require you to undertake a Criminal Records Bureau (CRB) check depending on the customer group that you would work with.


Advanced (Level 3)

Starting salary (once fully competent):

£18,000 – £25,000 (+ bonus)

Job role:

Personal advisor/ Job coach, Tutor, Job broker/ Employer engagement, Customer liaison

Issuing Authority:

Skills for Justice – www.sfjuk.com