Credit controller/collector

Credit controller/collector

“Monitor and manage customer accounts, and follow financial policies to collect money owed to organisations”

Credit management is a critical function in every business, as it ensures that they are paid for products sold and services rendered. Without this central role, cash flow would be left unprotected, risking financial stability and the livelihoods of everyone concerned. As an apprentice credit controller or collector, you’ll typically be trained to set policies, facilitate sales, and manage financial risk and customer relationships. Tasks include monitoring and managing customer accounts, and following organisational policies to collect monies owed and ensure that work quality targets are met. This requires proactive interaction with customers who have not paid or who have reached credit limits or terms in order to minimise bad debts while retaining positive relationships for the longer term. A fast-paced and target-driven role, you’ll develop detailed knowledge of law, regulations and the business environment.

Duration: 12 months

Relevant school subjects: Maths

Entry requirements: GCSEs in maths and English at grade C or above, or equivalent qualifications or relevant experience, particularly where strong numeracy skills are shown

Achievement upon completion: Level 2 (Intermediate)—equivalent to GCSEs at grades A* to C)

Potential salary upon completion: £21,000 per annum

More information: www.instituteforapprenticeships.org/apprenticeship-standards/credit-controller-collector

Apply: www.apprenticeshipguide.co.uk/vacancies