Court, tribunal and prosecution operations apprenticeship

The Court, Tribunal and Prosecution Operations apprenticeship will give a broad understanding of the Civil and Criminal Justice System and a more detailed knowledge of criminal prosecution depending on the pathway chosen.

Intermediate level – The Court and Tribunal Administration pathway is for anyone working in an administrative role within a court, tribunal or prosecution service, this pathway gives a more general focus on the Civil and Criminal Justice System. The Prosecution Administration pathway is aimed at administration staff working within a prosecution service. A greater emphasis is placed on knowledge of the criminal prosecution system.

Advanced level – The Court and Tribunal Operations pathway is for staff who work in an operational role that supports the day-to-day running of the court or tribunal.

As an apprentice you will undertake a wide variety of administrative duties including extracting files, filing, data-input, drafting routine letters and photocopying documents. You could also have responsibility for managing casework to ensure that case files are up to date and that any missing evidence is gathered from the relevant parties, or for maintaining court records within a system of well-established systems and procedures. Excellent customer service is of paramount importance and you will need to have the confidence to deal with members of the public in a professional and courteous manner. You will also need to have a good eye for detail and be able to work as part of a team as well as under your own initiative.

For the majority of roles, you will be subject to criminal record checks and some posts may also require you to undergo counter-terrorism checks.

Level:

Intermediate (Level 2); Advanced (Level 3)

Starting salary (once qualified):

£15,000–£22,000

Job roles:

administrative and operational roles within the court/tribunal/prosecution services

Issuing Authority:

Skills CFA – www.skillscfa.org