Financial Services Case Studies

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Khalid Patel is a customer service consultant at Direct Line Group (DLG) What does your job entail? “My role at DLG involves looking after business owner customers (landlords, small business owners and trades people). These customers may have a query on their exciting policy or looking to renew or purchase insurance products.” Why an apprenticeship and not university? “The reason that I chose an apprenticeship over university is because you can earn money while gaining experience and working toward a

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Lloyds Banking Group‘s 2019 Modern Apprentice of the Year, Katie-Louise Cammock, 21, wanted to start earning without giving up her education. Now, she’s balancing daily conversations with our customers alongside earning a financial services qualification Getting the right mix “As a keen baker and amateur make-up artist, I’m an outgoing and creative person so I love speaking with customers on a day-to-day basis and resolving their problems. Whether it’s a quick balance enquiry or something bigger, an apprenticeship is giving

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Sonya joined PwC on its Flying Start accountancy degree programme, which is delivered in partnership with Henley Business School. On any given day, she might calculate the value of a football player, or check how much stock a fashion company has in its warehouse What do you do at PwC? “I work in audit, which is so much more than number crunching. I get the opportunity to work with clients in a range of different industries. Projects can range from

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Dominic is a finance apprentice at the at the Ministry of Defence – Defence Equipment & Support (DE&S) The DE&S finance apprenticeship offers a first-class training package to support the attainment of an Association of Accounting Technicians (AAT) level 3 and 4 qualification. Dominic said: “I’ve thoroughly enjoyed the beginning of my career at DE&S as the work which goes on in the organisation is unique.” “I found the transition into such a large working environment an interesting one. During

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James is a 24-year-old business apprentice at the Ministry of Defence – Defence Equipment & Support (DE&S) The DE&S business administrator apprenticeship supports individuals with a blend of face-to-face, virtual tuition and e-learning to support the attainment of an NVQ level 3 in business administration. James said: “I joined DE&S as an apprentice after I was given some careers advice at my workplace. I relished the opportunity to work in such an inspiring place at a young age without university

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Caleb Lewis, 19, loves the variety that comes with life as an HR apprentice at Direct Line Group “I’ve gained so much by working in different teams within HR,” he explained. “From recruitment to payroll, and learning and development. The experience has been really valuable.” As well as enjoying a range of different day-to-day responsibilities, Caleb has really taken to the more studious side of apprentice life. “I’ve been completing both my business admin NVQ level 3 and my CIPD

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21-year-old Kate Cooke, of Truro and Penwith College, was awarded Cornwall’s first Apprentice of the Year for her exceptional achievements Kate was offered a place at university, but chose to pursue the apprenticeship route with a local accountancy firm to gain valuable work experience. As Lang Bennetts’s first apprentice, she excelled in her studies, moving from an advanced apprenticeship (level 3) onto a higher apprenticeship (level 4) at Truro and Penwith College. As well as passing all her exams first

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21-year-old Eloise Hall joined Leeds Building Society’s apprenticeship scheme through Leeds City College Eloise felt the Leeds Building Society’s apprenticeship scheme was a great way to enter the business world and gain some work experience. Having just passed her A-levels, she was thinking about her future and, while many her age were considering university, she recognised the benefits of studying on the job. Eloise was among the first to be taken on by the building society in 2012 under its

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Laura Whyte completed an AAT accounting qualification through an apprenticeship at Cornwall College and now runs her own accounting practice After completing an AAT accounting qualification through the apprenticeship route at Cornwall College, Laura worked for years in the accounting industry before deciding she was ready to start up her own business. She is now managing director at Whyfield. “Completing my accounting qualification allowed me to gain a fantastic qualification while gaining on-the-job training,” said Laura. “I had the support

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Arman Hussain was drawn to a practical accountancy qualification with AAT There are many draws to working in the accounting and finance sector: a great choice of jobs, attractive salaries, wide-ranging progression opportunities, and the chance to work at the heart of a thriving business. Although university is often seen as the main route into this kind of profession, for accounting and finance this really isn’t the case. Qualifications with the Association of Accounting Technicians (AAT) provide a practical alternative,

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