Business and IT

The business and IT sector covers the many different occupations that keep businesses running efficiently and profitably, and keep staff and customers happy. Millions of people work in business and IT, and your apprenticeship could lead to a role in a number of different areas within a company.

Administration is a popular one, with many jobs at entry level. Administrators do a bit of everything: deal with internal and external correspondence; type up letters, agendas and reports; send emails and faxes; answer phone calls. It’s no wonder that many upper-level staff members rely on the assistance of administrators to do their jobs.

It doesn’t stop there though. From enterprise and innovation—critical for developing a successful and forward-thinking company—to information security, marketing, public relations, digital marketing and social media, apprenticeships are available to train the legion of skilled workers needed to keep UK businesses secure, productive and at the forefront of the economy.

The vast majority of roles in this sector use computers in some way, and the IT sector can be divided into two categories: the companies that provide IT solutions—such as web developers—and those that use IT in some form with their business (which is pretty much everyone else). There are plenty of apprenticeships available if you want to work in computing.

If you fancy entering the legal world, you can train to become a solicitor at the degree apprenticeship level, or a chartered legal executive, on an apprenticeship programme, and there are also opportunities available in conveyancing roles. Meanwhile, the Degree Apprenticeship for Digital and Technology Solutions Professionals will enable businesses to develop their own graduate-level employees and will be of interest to anyone considering a career as a network engineer, data analyst or web developer. There are also opportunities for people to work in human resource management at the higher level. Most jobs in this industry are office-based with a typical 9am to 5pm, Monday to Friday working week. It’s important to be punctual and presentable, and you’ll need to be a good team player.

At a glance

  • There are many opportunities to gain higher and degree-level qualifications in this sector
  • Around 3.3 million people work in administrative roles in the UK—about 11% of the total workforce
  • New legal apprenticeships mean you can now qualify as a solicitor through vocational training


  • Be able to work to tight deadlines
  • Be able to manage several tasks at once
  • Have good communication skills
  • Possess a good command of written English
  • Have basic numeracy skills
  • Work well as part of a team
  • Have good typing skills
  • Be computer literate
  • Have a good telephone manner
  • Be organised and methodical
  • Be reliable and presentable

Useful contacts

Skills CFA—Issuing authority for business-related apprenticeships

The Tech Partnership—Industrial partnership for the information economy

CILEx—The Chartered Institute of Legal Executives


Business administration apprenticeship

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Chartered legal executive – Higher Apprenticeship

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Chartered Manager – Degree Apprenticeship

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Conveyancing technician – Higher Apprenticeship

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Cyber intrusion analyst apprenticeship

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Cybersecurity technologist apprenticeship

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Data analyst apprenticeship

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Digital and technology solutions – Degree Apprenticeship

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Digital marketer apprenticeship

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Human resource management – Higher apprenticeship

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Information security – Higher apprenticeship

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Infrastructure technician apprenticeship

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IT application specialist apprenticeship

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IT, software, web and telecoms professionals apprenticeship

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IT, software, web and telecoms professionals – Higher apprenticeship

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Junior management consultant apprenticeship

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Learning and development apprenticeship

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Legal services apprenticeship

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Licensed conveyancer apprenticeship

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Management apprenticeship

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Marketing apprenticeship

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Network engineer apprenticeship

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Operations manager apprenticeship

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Paralegal apprenticeship

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Project management apprenticeship

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Recruitment apprenticeship

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Social media and digital marketing apprenticeship

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Software developer apprenticeship

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Software tester apprenticeship

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Solicitor apprenticeship

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Team leader apprenticeship

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Unified communications troubleshooter apprenticeship

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